Privacy Policy
Last updated: January 1, 2025
Gordy's Windows LLC ("Gordy's Windows," "we," "us," or "our") operates the website gordyswindows.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, phone number, email address, and home address — collected only when you voluntarily submit a quote request or contact form.
- Service Information: Details about your window replacement project, property type, and service preferences.
- Usage Data: Browser type, IP address, pages visited, and time spent on pages — collected automatically through standard web server logs.
- Cookies: Small data files placed on your device to improve site functionality. You may disable cookies in your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and schedule in-home estimates
- Communicate about your window replacement project
- Send appointment reminders and follow-up communications
- Improve our website and services
- Comply with applicable laws and regulations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. California Privacy Rights (CCPA)
As a California resident, you have the right to:
- Know what personal data we collect and how it is used
- Request deletion of your personal data
- Opt out of the sale of your personal data (we do not sell personal data)
- Non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at info@gordyswindows.com or call (949) 244-4763.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, provide ongoing services, or comply with legal obligations. Quote request data is typically retained for up to 3 years.
5. Third-Party Services
Our website may use third-party services including Google Analytics (web traffic analysis) and form submission processors. These services have their own privacy policies. We recommend reviewing their policies separately.
6. Data Security
We implement reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact:
Gordy's Windows LLC
1842 W Lincoln Ave, Anaheim, CA 92801
Phone: (949) 244-4763
Email: info@gordyswindows.com